We are currently experiencing an issue with our Hong Kong tracking, so have developed a solution which will allow you to track your parcels immediately, without needing to contact our Service Support department.

How do I track the parcels?

Go onto the wnDirect website tracking (click here), select tracking reference and enter the 'Carrier Consignment Number'. By doing this you will be able to track the parcels and get full visibility of the parcel journey.


You are also able to go onto the carrier website by clicking on link highlighted in the image below.