The ability to handle international returns is vital to retailers looking for eCommerce expansion; over 90% of retailers said it was 'important' or 'very important'.

Did you know that 30% of shoppers find it difficult to return goods purchased online? A further 83% of shoppers would shop more at a retailer if their returns process was easier.

With wnReturns, the whole process is made easy. Our retailer branded portal allows:
  • The consumer to search for their order and produce a returns label
  • Captures the reason for the return
  • Offers a fully tracked solution - capturing scans in country and on receipt at our facility
  • Allows the consumer to see where their return is, so a timely refund can be issued
  • Choice of payment options - either retailer or customer paid
  • Returns are consolidated for cost efficiency
  • Gives full visibility of stock for complete control

Want to hear more about our Innovations? Then we would love to speak to you!